Conflict Resolution
Group communication is a necessity in today’s world and especially in the workplace. More often than not when working in groups, conflict will arise, and if you know how to manage it correctly conflict can be beneficial rather than detrimental to group progress.
There are three main types of conflict. Pseudo-Conflict arises when individuals misunderstand each other’s perceptions of a problem. Simple Conflict arises with there is a disagreement over a course of action, idea, policy, or procedure. Lastly, Ego Conflict arises in defense of ego: an individual believes he or she is being attacked personally.
When conflict arises in groups there are ways that are better than others when it comes to managing this conflict. J-SQUAD will help you determine the best way to resolve conflict that you are experiencing in your group or team.
Everyone manages conflict differently. Learn more about how you manage conflict and how it effects others as well as yourself. There are five Conflict Management Styles, learn more about when to use each one to manage conflict more effectively.
Everyone can think of someone when asked if they know anyone that is difficult to work with. Learn more about how to deal with dificult people and the best way to approach this type of conflict.
Conflict is not always a bad thing and a lack of conflict can result in GroupThink. Learn more about how GroupThink can lead your group to making a false consensus. Also, learn more about taking the right steps towards a true consensus.